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Experience the beauty of Poland, where history meets nature in perfect harmony. Stroll through charming Old Towns, marvel at majestic castles, relax on golden Baltic beaches, or hike the breathtaking Tatra Mountains. Taste authentic Polish cuisine, explore lush forests and tranquil lakes, and enjoy warm hospitality at every step. Whether you seek culture, adventure, or relaxation, Poland offers it all. Book your stay now and create unforgettable memories in one of Europe’s most captivating trip.
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H15 Palace, a Luxury Collection Hotel, Krakow
Kraków ul. Św. Jana 15
No. of rooms
70
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
Rooms for singles
We speak
RU UK
9.4/10
No. of rooms
70
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
Rooms for singles
We speak
RU UK
9.4/10
Set in Kraków and with St. Florians Gate reachable within 600 metres, H15 Palace, a Luxury Collection Hotel, Krakow offers concierge services, non-smoking rooms, a garden, free WiFi throughout the property and a bar. Offering a restaurant, the property also has a fitness centre, as well as an indoor pool and a sauna. The accommodation provides room service, a 24-hour front desk and organising tours for guests.
Guests at the hotel can enjoy a buffet breakfast.
H15 Palace, a Luxury Collection Hotel, Krakow offers 5-star accommodation with a hot tub.
Popular points of interest near the accommodation include Krakow Central Railway Station, Lost Souls Alley and St. Marys Basilica. John Paul II International Kraków–Balice Airport is 17 km from the property, and the property offers a paid airport shuttle service.
The hotel day starts from hour 15:00 and ends at 12:00.
Children under 16 years old are welcome to use the wellness area daily from 7:00 am to 7:00 pm.Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
When staying at the property with children, please note that the property is legally obliged to apply standards for the protection of minors, to determine the identity of the minors and their relationship with the adult with whom they are staying.
Classic King Room. The unit has 1 bed. ;
Classic Twin Guest Room. The unit has 2 beds. ;
Junior King Suite. ;
Twin Junior Suite. The unit offers 2 beds. ;
King Suite.
facilities
Food can be delivered to guest accommodation
24-hour front desk
Temporary art galleriesoffsiteadditional charge
Process in place to check health of guests
Valet parking
Restaurant
Security alarm
Use of cleaning chemicals that are effective against Coronavirus
Soundproof rooms
Sun loungers or beach chairs
Spa facilities
Key card access
WiFi
Laundryadditional charge
Ironing serviceadditional charge
Heating
CCTV outside property
Tour desk
Swimming pool
Staff follow all safety protocols as directed by local authorities
Invoice provided
Full body massage
Indoor pool (all year)
Guest accommodation sealed after cleaning
Fitness centre
24-hour security
Shuttle service
Guests have the option to cancel any cleaning services for their accommodation during their stay
Indoor pool
Couples massage
Face masks for guests available
Property is cleaned by professional cleaning companies
Special diet menus (on request)
Non-smoking rooms
Outdoor furniture
Concierge service
Family rooms
Fire extinguishers
Walking toursadditional charge
Hand sanitizer in guest accommodation and key areas
Physical distancing in dining areas
Facilities for disabled guests
Lower bathroom sink
Breakfast takeaway containers
Physical distancing rules followed
Air conditioning
Fitness/spa locker rooms
Body treatments
Meeting/banquet facilitiesadditional charge
Pet bowls
Luggage storage
Smoke alarms
Shared stationery such as printed menus, magazines, pens, and paper removed
Linens, towels and laundry washed in accordance with local authority guidelines
Express check-in/check-out
Neck massage
All plates, cutlery, glasses and other tableware have been sanitized
Non-smoking throughout
Higher level toilet
Dry cleaningadditional charge
Hot tub/Jacuzzi
Head massage
Steam room
Spa/wellness packages
Spa and wellness centreadditional charge
Pets allowed
Airport pick upadditional charge
Airport shuttle (additional charge)
Sauna
Fruitsadditional charge
Hikingoffsiteadditional charge
Wheelchair accessible
Garden
Parking
Massageadditional charge
Internet services
WiFi available in all areas
Private check-in/check-out
Bike toursadditional charge
Toilet with grab rails
Daily housekeeping
Room service
Cashless payment available
Back massage
Car hire
Shuttle service (additional charge)
Airport drop offadditional charge
Airport shuttle
Beauty Services
Foot massage
First aid kit available
Thermometers for guests provided by property
Safety deposit box
Breakfast in the room
Guest accommodation is disinfected between stays
Spa lounge/relaxation area
Bar
Body scrub
CCTV in common areas
Pet basket
Fax/photocopyingadditional charge
Fitness
Facial treatments
Tour or class about local cultureadditional charge
Wine/champagneadditional charge
Free WiFi
Lift
Coffee house on site
Hand massage
Kraków